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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers rated the John Hancock Insurance Agency, Inc. Gold plan
4.55 out of 5
959
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Gold
Having travel insurance gave us peace of mind while we dealt with our lost luggage. Although the experience was trying, knowing the we were covered financially mitigated our distress.
John J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
We did have to file a claim with John Hancock for a total cancellation of our vacation. While no one likes to have to miss out on their vacation it was very reassuring to have this John Hancock coverage. At the time we booked our trip all was well but a last minute medical issue arose forcing us to cancel. This policy was the right option for us and the claim was handled quickly and hassle free, covering all of our non refunded costs. When we have travel plans in the future we will use John Hancock trip insurance again. I highly recommend this company.
Alan S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
great peace of mind on our trip and before because we knew we had coverage if something unexpected happened.
Anthony B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
We were in Rome when an earthquake struck Italy. While Rome wasn't seriously affected, I was very impressed by the email with contact information if we had needed it. Nice work!
Alan H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
No claim filed
Lawrence T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Love this site. Makes it easy to compare policies from many companies, based on your needs. Also, spoke with customer service to get clarification, and was very happy with the service.
Howard M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
I had to change my flight before the trip. It took long time and many emails and phone calls to change the trip date. At the end of frustrating days, they changed to the new dates. I bought this insurance indirectly, so the communication became confused. I am satisfied at the end of trip to have these coverage although I didn't have to use it. The insurance is safety net, hopefully these troubles they cover never happened.
Ami Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Yes, I was mostly satisfied with this insurance plan. Since I did not file any claim for reimbursement, I cannot comment on the claims process. Coverage offered by this plan appeared to be excellent in several areas. I would purchase this plan or similar one again for future travels.
Raymond M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Had to cancel the trip due to family illness/death. Claim was paid in 2-3 weeks of submission.
John P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Competitive in price and seemed to have better coverage than comparable plans offered.
Richard T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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