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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers rated the John Hancock Insurance Agency, Inc. Gold plan
4.55 out of 5
972
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Gold
Did not need it this time. So difficult to evaluate.
Amit S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
It is difficult to assess an insurance plan unless you make a claim and see how things go......
David C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Luckily I didn't have to make a claim, so I cannot say if it's good or not. But I see
no reason I wouldn't use it again on my next trip.
Frederick S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
We had a bucket list trip planned to Paris and I became ill and could not travel. I was heart broken. Insuremytrip.com, Seven Corners, and John Hancock were easy to work with, everyone was kind, and responded quickly. I contacted them, they emailed me a very easy to fill out form, had my physician fill out the appropriate areas, sent it back and they had my check in the mail to reimburse me for my prepaid trip expenses within 10 days. I will always use this site and the John Hancock gold plan for all my large travel trips. They were wonderful and easy to work with!! It was worth every penny!! Hopefully, I will go again, buy the policy, not have to use it and actually make it to Paris. I will not go on any big trip now without them!
Joanna B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Having travel insurance gave us peace of mind while we dealt with our lost luggage. Although the experience was trying, knowing the we were covered financially mitigated our distress.
John J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
We did have to file a claim with John Hancock for a total cancellation of our vacation. While no one likes to have to miss out on their vacation it was very reassuring to have this John Hancock coverage. At the time we booked our trip all was well but a last minute medical issue arose forcing us to cancel. This policy was the right option for us and the claim was handled quickly and hassle free, covering all of our non refunded costs. When we have travel plans in the future we will use John Hancock trip insurance again. I highly recommend this company.
Alan S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
great peace of mind on our trip and before because we knew we had coverage if something unexpected happened.
Anthony B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
We were in Rome when an earthquake struck Italy. While Rome wasn't seriously affected, I was very impressed by the email with contact information if we had needed it. Nice work!
Alan H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
No claim filed
Lawrence T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Love this site. Makes it easy to compare policies from many companies, based on your needs. Also, spoke with customer service to get clarification, and was very happy with the service.
Howard M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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