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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers rated the John Hancock Insurance Agency, Inc. Gold plan
4.55 out of 5
975
ratings and reviews
97%
recommended
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Cruise
Filed claim
John Hancock Gold
I had to change my flight before the trip. It took long time and many emails and phone calls to change the trip date. At the end of frustrating days, they changed to the new dates. I bought this insurance indirectly, so the communication became confused. I am satisfied at the end of trip to have these coverage although I didn't have to use it. The insurance is safety net, hopefully these troubles they cover never happened.
Ami Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Yes, I was mostly satisfied with this insurance plan. Since I did not file any claim for reimbursement, I cannot comment on the claims process. Coverage offered by this plan appeared to be excellent in several areas. I would purchase this plan or similar one again for future travels.
Raymond M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Had to cancel the trip due to family illness/death. Claim was paid in 2-3 weeks of submission.
John P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Competitive in price and seemed to have better coverage than comparable plans offered.
Richard T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Since I did not have to use the plan, I'm not sure how I can rate it.
Eugene G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
I called twice while on my trip to get some information about what was covered because we ran into some problems. Both times they could not answer my questions and told me they'd have someone from John Hancock call me back. I never received a return phone call. A total waste of money!
Tanya B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Did not need to file a claim. Cost vs. coverage of this policy seemed to be the best of the alternatives, after incorporating reviews of clients that actually had to file a claim.
William P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
No claims were necessary so can't comment on service.
Barbara K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Didn't file a claim so we can't really says anything about it.
Enrique G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Plan was easy to acquire and covered what I wanted. Did not need to use, so no input on how it works if you have a loss.
Byron H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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