Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold
Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.
To learn more, see the John Hancock Insurance Gold product page.
John Hancock
Gold
Purchase process was easy and straightforward.
David D. would
recommend this plan to a friend or relative.
John Hancock
Gold
I'm happy to say I didn't need to use the plan!
Ann M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
John Hancock
Gold
Simply said, a great plan. Fortunately, there were no incidents requiring a claim but I felt confident we were covered if anything should occur. I especially liked the information packet which outlines coverages and who to call if you have any issues. I would not hesitate to use JH Insurance again for my next trip.
John J. would
recommend this plan to a friend or relative.
John Hancock
Gold
We didn't need to file a claim, so I can't speak to that end of the process, but the comparison and purchasing process was simple. The plan included evacuation coverage which was my main concern should it be needed.
Kara M. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
Luckily we didn't have to use the insurance, but it gave us peace of mind knowing we had it just in case.
Angelina B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
John Hancock
Gold
I ended up not going. After getting the run a round about who to file a claim with for the cancellation for any reason because I was told I was one day late---then when I spoke with the agent about getting a cancellation due to medical reasons because I had 8 appointments at Mayo Clinic in Jacksonville, I was told i needed to get proof that I had medical reasons, the problems, and the reason that my appointments were required to take place during the time I was supposed to travel.
I have had more pleasant experiences with other companies and I will return to using other companies for my next trip.
You guys blew it!
I have had more pleasant experiences with other companies and I will return to using other companies for my next trip.
You guys blew it!
Eric L. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
The trip included a
cruise
tour
John Hancock
Gold
We cancelled our trip for health reasons and received a prompt payment following our application supported by the doctor.
Neil B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
John Hancock
Gold
It was a great comfort to know that we had sufficient coverage while traveling. Thankfully, it wasn't needed but the price of the premium was well worth the piece of mind for us. Peace of mind is what it is all about and you cannot put a dollar sign on that.
James N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Gold
Glad that I did not have to find out if the John Hancock Gold plan was useful.
Milton B. would
recommend this plan to a friend or relative.
John Hancock
Gold
Thankfully, I had no need to use the John Hancock Gold coverage.
Kenneth N. would
recommend this plan to a friend or relative.
The number one covered reason for Trip Cancellation on the John Hancock Insurance Agency, Inc. Gold plan is an:
"Accidental Injury, Sickness or death of You, Your Traveling Companion, Your Family Member, or Your
Business Partner; which results in medically imposed restrictions as certified by a Physician at the time of loss preventing Your participation or continued participation in the Covered Trip. A Physician must advise cancellation of the Covered Trip on or before the Scheduled Departure Date."
In order to receive reimbursement for your covered trip cost, you must complete and submit a Trip Cancellation claim from to the claim administrator. A section of the claim from must be completed and signed by the treating physician because the trip was cancelled due to medical reason. This is industry standard protocol. We would be happy to assist you with any questions or concerns. Our toll free phone number is 800-472-4722.