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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers rated the John Hancock Insurance Agency, Inc. Gold plan
4.55 out of 5
1,017
ratings and reviews
97%
recommended
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Cruise
Filed claim
John Hancock Gold
The claim was handled very quickly and our check was in our mailbox in just over two weeks. The amount of the claim was correct to the penny. OUTSTANDING!!!
Janet N. would recommend this plan to a friend or relative.
19 of 19 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Fortunately, we had a good trip without incident that required an insurance claim. The only comment I have is that I would have liked a clearer summary of the coverage and proof of coverage that I could have traveled with, instead of a thick sheaf of documents that would not have been easy to deal with in the event of an emergency. Perhaps a wallet card, with all the relevant information?
Mark G. would recommend this plan to a friend or relative.
4 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Excellent Policy!
John B. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
This plan provided a number of additional coverages (i.e $50k for rental car) that were not included in competitive offerings, at essentially the same price. We thought it was a good value.
Gordon F. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
It gave us peace of mind that in the event of illness or some unforseen problem, we could recoup our trip price if we couldn't go. In the event of an accident, our expenses would be paid. In the event of tragedy, our family would be taken care of financially.
Maurice S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
The coverage gave me peace of mind in case I needed it.
Caroline S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
The trip was good, knowing that in the event something happened it would be covered, put my family and i at ease. My flights in China were never on time, which did cause me to have to get a hotel overnight. The room cost was only $ 35.00 USD. Not enough to file a claim
Steve K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
One thing that should be noted is that we chose this plan because it had car rental insurance that was not necessary as Hertz in South Africa includes an amount in the daily rental for insurance with no option to exclude their insurance. Fortunately it was not necessary but still annoying to pay double!
Winston O. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Needed to extend coverage for delayed return. Managed without issue over phone and email in 48 hours.
Frances H. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
The peace of mind was well worth it!
Jacob H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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