Travel Insurance Reviews for John Hancock Insurance Agency, Inc.


John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Old Republic Insurance Company.

Learn more about John Hancock Insurance.

Customers rate John Hancock Insurance Agency, Inc. plans
(4.58 out of 5)
based on 547 ratings and reviews.
97% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
John Hancock Bronze
Did not need to use the plan, but the peace of mind was nice.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Bronze
With insecurity in the area we felt much more comfortable knowing that we would have less problems getting home.
james f. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Silver
Had to cancel a vacation and process a claim due to unexpected hip surgery prior to the Inca Trail / Machu Picchu trek. Received a full refund for my trip promptly!
Genevieve H. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
John Hancock Bronze
It gave me peace of mind because the river was low and the trip could have been canceled.
Selma G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. The John Hancock Bronze plan covers a wide range of unforeseen events for Trip Cancellation and Trip Interruption. The list of covered events includes but is not limited to:

    (c) Inclement weather, Natural Disasters, Terrorist Attacks, or mechanical breakdown of the common carrier which results in the complete cessation of travel services at the point of departure or destination for at least 24 consecutive hours.
    (d) Adverse weather or Natural Disasters resulting in the complete cessation of travel services.

    If you would like to learn more about the plans and benefits offered by InsureMyTrip, please call us at 800-487-4722.
    Oct 19,2015
The trip included a
John Hancock Bronze
I make it a point not to give people advice.
Kevin J. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Gold
I Did not have to use the plan, but felt confident that it would cover unforeseen needs.
LEONARD W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Gold
Good plan, the price was costly for the amount of time the coverage was effective.
Katherine H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
Thankfully I didn't need to use John Hancock Bronze insurance plan
Barbara A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Bronze
I bought this policy in case of unforeseen illness or death of an elderly in-law. Luckily, I didn't need to file a claim. All in all, this coverage appears to be the best of the insurance plans for me and my partner. I liked that they contacted me via e-mail just prior to my trip.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Gold
Because of illness, we had to cancel our trip to Denmark and the cruise associated with it. We downloaded the claim form, had our doctor's fill out the appropriate information and submitted the claim. The insurance company said it would take 3 weeks to process, and almost to the day, we received a check covering the full cost of out of pocket expenses and cancellation charges. There were no problems with the claim process and we are very satisfied. We would definitely use this plan again on future trips.
Thomas C. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
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