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Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers rated C&F Travel Insured International
4.57 out of 5
7,872
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
I would not recommend them at all. I ended up having to contact them using social media several times to get them to pay attention to my claim. Even then it took months to get it approved and a check sent. They also didn't pay my misc. cost that happen after my flights were cancelled. I love insuremytrip and will continue to use them. I will not be buying from this specific insurance company again.
Benjamin S. would not recommend this plan to a friend or relative.
9 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Sally
    Photo
    Thank you for your review. Please see the following response from C&F Travel Insured.

    "Thank you for your feedback. Our apologizes for the frustrations you’ve experienced during your time with our company. Our relationship with our customers is very important to us. If you’d like to discuss your situation further please contact us at [email protected]. We appreciate your patience."
    Oct 13,2021
    • BenjaminS
      Photo
      I sent the information to the email.
      Oct 14,2021
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
You actually got to speak to a representative when things did not go as planned!
Reps were understanding and explained things in clear English.
After I filed my claims, they called me to let me know that all had been approved and I would receive reimbursement within 1-2 weeks.
The whole experience took just about a month from them receiving my claim.
Highly recommend!
Carolyn F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International FlexiPAX
Thanks so much for great coverage during my trip. I felt like you had my back if anything were to occur. Safety is priority on any trip, specially when traveling abroad . God Bless
Iola J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International FlexiPAX
Called to file a claim for fracture tooth during trip, it was denied by insurer and was informed by insurer only will accept claim if it was taken care of in country of travel.
How is one supposed to find dentist /orthodentist in Antartica and rural Chile.
Suffered pain for over 6 days
Made a appt with dentist on day of return who had my records for over 20 years of regular cleaning every 6 months with no prior to history of dental problems .
Ravindra T. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
This plan though purchased within the time frame of cancel for any reason interruption did not provide coverage for a year’s later health claim possibilities because there is no coverage for wars. I got back my 75% cancellation of unrefundable costs but was told that the additionally paid for health coverages because of the outbreak of “war”. Shouldn’t I get a partial refund as there was no coverage?
Morris T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International FlexiPAX
Was very pleased with the service received by your agent Jackie.
Jacqueline P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International FlexiPAX
Travel insurance is too expensive for older seniors, period. Even though this policy was less expensive than many others, it still cost hundreds of dollars more than plans with similar coverage for friends who were 10 years younger. The assumption that I am less healthy just because I am older is insulting.
Debra B. would not recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
While we thankfully did not need to file a claim for this trip, it provided exactly the coverage we were looking for at a reasonable price.
Susan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International FlexiPAX
I called to file a claim and it was denied. I was told I did not 'purchase' coverage for the claim I was making. Also, I was not advised or asked to purchase coverage in case of the circumstance that I was filing a claim!!!
Mariel W. would not recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
We filed a claim due to a foot injury prior to our trip. We were asking for reimbursement for a cancelled international flight, a few train tickets and one prepaid historic site admission. We filed all requested paperwork promptly. We did finally get reimbursed, but it took 12 weeks for flight reimbursement and required us to follow-up with multiple phone calls to keep the process moving. Poor job on their end for keeping us informed and following through on estimated dates.

There was this weird thing where they kept calling my doctor, wanting to know if we took the first available appointment, making us feel like we were being scrutinized for making some kind of fraudulent claim. Why? Doctors don't have this information. We were upset enough about not being able to go on the trip in the first place!

At the end of the day we did get reimbursed properly, but it took what seemed like a long time and a lot of effort for what seemed like a pretty simple claim. I'm hesitant to recommend them, thought they did pay out the claim in the end.
April S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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