Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.56 out of 5
3,705
ratings and reviews
97%
recommended
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Showing
Cruise
Filed claim
AIG Travel Travel Guard Gold
Covered my business expense if travel canceled, good
Sylvia V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Silver
I had to cancel early due to a covered item, no hastle will use you again.
Karen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your 5 Star Review on behalf of AIG Travel Guard. It was great to hear that you received prompt payment after you filed your claim.
    Feb 15,2017
The trip included a
cruise
AIG Travel Travel Guard Gold
Due to Ft Lauderdale Airport FLL mass shooting on Jan 06, 2017, my JetBlue flight to FLL was canceled, with our cruise leaving 4pm on Jan 07, 1500 miles away. JetBlue Air did not have any seats on Jan 07 that could get my family to Miami in time to catch our cruise. I call Travel Guard AIG number in policy for assistance immediately, and agent was able to book seats on another airline that got us to cruise prior to departure from Miami. Within 3 weeks of filing a claim, AIG paid the claim for the cost four one way tickets costing almost $2k total, to MIA, . It is important to submit all documentation requested by AIG, and be polite and professional. Make sure you save ALL receipts, times and dates, because you will need them to file a claim. Write down details ASAP, before you forget. Also READ your policy. Insurance only covers what is in the policy.
Peter F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
AIG Travel Travel Guard Gold
Thank you, I will purchase this again.
Crizelda A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Great choice, I should have bought it earlier to get more benefits out of it but I got what I needed for my trip to be insured.
Julio O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Gold
Thankfully, I did not have to use the insurance coverage. Can only hope it would have covered most of the expenses if it had been used.
Merle T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Gold
Exceptional service by AIG. Claims process was hassle free. It took less than 10 minutes to file the claim & got the refund within three days.
Afzan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Difficult to rate; there was no claim.
Myron K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Didn't have to use it
It was a security blanket
Howard E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
I had no reason to use it but it gave me peace of mind during my trip.
Melvin S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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