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Travel Insurance Reviews Arch RoamRight Preferred

The Preferred plan is a comprehensive travel insurance plan offered by Arch RoamRight and has several options not offered on the Arch RoamRight Essential plan, allowing for a more customizable product. In addition to trip cancellation and delay, the Preferred plan offers coverage for one child per paid adult, accidental death and dismemberment coverage, trip interruption, medical and evacuation coverage, and 24/7 assistance.

To learn more, see the Arch RoamRight Preferred product page.

Customers rated the Arch RoamRight Preferred plan
4.59 out of 5
928
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
Arch RoamRight Preferred
I did not have to file a claim and so it is hard to fully rate the plan. However I do need to point out that it was very easy to obtain the plan.
Katarzyna D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Preferred
I liked the quick response. My initial claim was processed incorrectly but was promptly corrected when I pointed this out.
Jean P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Preferred
Fortunately we never had to use it, but having it gave us great peace of mind.
Michelle B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Preferred
Thank goodness we did not have to use the coverage, but knowing that we had it gave us peace of mind.
Wilbur W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We agree -- it is always nice to have that peace of mind. Hopefully we can be your peace of mind again soon. Regards, The RoamRight Team
    Jul 05,2016
The trip included a
cruise
Arch RoamRight Preferred
Did not cover what we needed although plan says it was covered. Will never use again.
Shawn N. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Dear Traveler,

    Thank you for contacting RoamRight. We regret to inform you, your claim was not approved because the reason for your transportation delay was not a delay of a common carrier as outlined by your Description of Coverage.

    If you have any other questions, please do not hesitate to contact us at 800-487-4722.
    Jul 11,2016
The trip included a
tour
Arch RoamRight Preferred
Your plan covered more at a lower cost than the coverage offered by our group tour operator. I am very pleased I shopped around! Thankfully, we didn't need to file a claim.
Bethany B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Preferred
Too expensive. Didn't use it so I have no opinion on the service
Marc P. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
I have used RoamRight for several trips, have not had to use it, but am pleased with having it. I will use again.
Robert D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for being a loyal RoamRight customer! We're glad your trip went smoothly. Feel free to share your experience with your friends and family.
    -The RoamRight Team
    Jun 22,2016
The trip included a
tour
Arch RoamRight Preferred
It took Roam Right three weeks to acknowledge the filing of the claim. The claims department asked for documentation of the exchange rate which was sent within 24 hours. It then took another five weeks (plus an email inquiring about the status of the claim) before we received checks.
Christine N. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
It is difficult to rate a plan when there is no claim to file. The most important aspect of any insurance plan is how claims are handled.
John M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    We wholeheartedly agree with you and are glad that your trip went smoothly. Rest assured, if you needed to file a claim, we would've walked you through the process. Please remember to choose RoamRight next time you travel.
    Jun 01,2016
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