The Preferred plan is a comprehensive travel insurance plan offered by Arch RoamRight and has several options not offered on the Arch RoamRight Essential plan, allowing for a more customizable product. In addition to trip cancellation and delay, the Preferred plan offers coverage for one child per paid adult, accidental death and dismemberment coverage, trip interruption, medical and evacuation coverage, and 24/7 assistance.
To learn more, see the Arch RoamRight Preferred product page.
"Thank you for choosing RoamRight. Our customer service and emergency assistance is available 24/7, however our claims department is open Monday-Friday, 9 am – 5 pm Eastern. We have received your claim and are processing it. One of the benefits of travel insurance is that you’ll be reimbursed by check, unlike the credit that would have been issued by your airline. Your claims examiner will reach out to you as soon as your claim has been reviewed. If you have any questions before then, please call during business hours: 855-762-6252 or email [email protected].
Regards,
The RoamRight Team"
Please let us know if you have any questions or concerns.