AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Luckily I did not have to use this service but I was glad that I purchased the coverage.
I’m planning another trip next year and will purchase coverage again. The gal that I spoke with on the phone was pleasant, professional, and knowledgeable when it came to plan choices.
Linda G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately we did not need to make any claims. The cost for the level of protection we chose is significant, but based on a past medical emergency with this coverage it is well worth it.
Stephen M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Great coverage options for the price. Easy purchasing options and I did call to ask a few questions and the reps are very helpful. I did not have to put in a claim, but I felt comfortable with the coverage if something went wrong on my trip, having that extra layer of security.
Rachel F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
"No news is good news" -- the same goes for "No need to contact my insurance provider is good news!" I never had to actually file a claim or interact with any representative at AXA Assistance USA because my trip went smoothly (hallelujah!). So I'm basing my review on my belief that their policies were reasonably priced and I found one that fit my budget. Plus, having the trip insurance eased some of my concerns about traveling, and it was nice to have to eliminate some worry about an international trip in the times of COVID. I would use AXA Assistance USA again.
Sheila L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.