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Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

To learn more, see the Generali Global Assistance Preferred product page.

Customers rated the Generali Global Assistance Preferred plan
4.55 out of 5
1,397
ratings and reviews
96%
recommended
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Cruise
Filed claim
By
on
for a trip to the Dominican Republic. the Dominican Republic.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Having not filed a claim and not knowing how the customer service would have been for filing a claim, I can't say whether I would have been satisfied. I would have to go through that process in order to know the full service level.
Darwin P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
By
on
for a trip to Aruba. Aruba.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Quick, easy, and gave me comfort knowing I had coverage in case. Competitive pricing
Ellen C. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
By
on
for a trip to Costa Rica. Costa Rica.
The trip included a
tour
Generali Global Assistance Preferred
Fortunately my travels went smoothly so no need to call for help or file a claim.
Roslyn G. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your review! We hope you enjoyed your trip!
    Apr 23,2024
By
on
for a trip to Greece. Greece.
The trip included a
cruise
tour
Generali Global Assistance Preferred
I don’t really have an opinion since I didn’t need to use the insurance. So I guess it was fine.
Lonnie L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your review, and for choosing us!
    Apr 23,2024
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
Generali Global Assistance Preferred
Glad did not have to use.
Joseph V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We're grateful for your support and for your choosing us!
    Apr 23,2024
By
on
for a trip to Honduras. Honduras.
The trip included a
cruise
tour
Generali Global Assistance Preferred
For years, I've been using insuremytrip.com to help in planning to buy trip insurance. It's a great service. I had significant problems with the flights on my last international trip and filed a claim with Generali. I found Generali's web site clunky, yet I received my claim payment promptly.
Jean T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your input. We will consider your suggestion it in the future to make your experience with us even better. We are happy that we were able to assist and pay your claim!
    Apr 23,2024
By
on
for a trip to Argentina. Argentina.
The trip included a
cruise
tour
Generali Global Assistance Preferred
I have filed a claim in the past and everything was handled efficiently.
Barbara S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved. Thank you for choosing to #TravelSmarter.
    Apr 23,2024
By
on
for a trip to Japan. Japan.
Generali Global Assistance Preferred
It was exactly the policy I needed.
Glad I didn't have to use it.
Dianne Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback! It's wonderful to hear the Plan met your expectations.
    Apr 23,2024
By
on
for a trip to the Netherlands. the Netherlands.
The trip included a
cruise
tour
Generali Global Assistance Preferred
If the company has the right combination of benefits and price. They will get my business.
Robert F. would not recommend this plan to a friend or relative.
3 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs.
    Apr 23,2024
By
on
for a trip to the Netherlands. the Netherlands.
The trip included a
tour
Generali Global Assistance Preferred
easy to find what coverage you wanted, fortunately I did not have to use it.
Martha D. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback! It's wonderful to hear we were able to meet your expectations.
    Apr 10,2024
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