Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
Generali Global Assistance
Standard
Did not need to file a claim. But, the coverage was adequate (a bit light on medical and evacuation) and the price seemed to be fair.
Stephen S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Very please with whole process to get the insurance.
John C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
The process of getting the policy was clear and straightforward, which is not always the case with such products. Didn't have to file a claim, though. We'll use this outfit again for our next trip.
James K. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Filed a claim in January and realizing their policy for reimbursement is unfair and makes it incredibly difficult to obtain appropriate reimbursement. Do not purchase !!! Choose another .
John L. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Angie
Thank you for sharing your feedback, John. We're sorry we did not meet your expectations as we take reviewing and responding to claims very seriously and want customers to understand the coverage details of our plans. We cannot stress enough that it is important to review these details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions. We're pleased to advise that your claim has since been finalized and you should have received an email to your address on file from a dedicated team member. If you have any further questions regarding the coverages under this plan, please reach out to us at the number or email provided above.Apr 27,2023
The trip included a
tour
Generali Global Assistance
Standard
It gave me peace of mind to have this coverage while i vacationed in Italy.
Kathleen L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Such a simple process to ease the mind when vacationing. You don't have to worry 'if something goes wrong, how will we take care of it' because it is all in your policy! It is so nice having coverage! Wish I would have known about Travel insurance years ago. Husband and I took a trip to Mexican Riviera in 2003, he ended up extremely sick with fever, nausea, vomiting for four days of our 7 day trip. I was so concerned I stayed in the hotel room with him trying to find a sooner flight home after seeing the resident physician. So not only were we out a few hundred dollars for the doctor, but we did not get to enjoy the trip. I have now gotten Travel insurance for every vacation since.
Debra B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We unfortunately had to cancel our cruise on sailing day due to my husband’s hospitalization. Great service and timely response. Definitely will use Generali in the future.
Boyd Y. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
It’s hard to rate satisfaction since we did not file a claim. Trip insurance is very expensive as we are in our 70s. However, compared to other plans this one seemed to have good coverage at the most reasonable cost.
William D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
I lost my passport at the airport before I could board my fly and I had to cancel evrything. The only thing I claimed was the hotel that was pre-paid and one excusion but they claim that my reason for cancellation was not coverred.
Jesus R. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Angie
Thank you for your feedback, Jesus. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. Supporting documentation is typically required in order for the policy to provide coverage for a lost or stolen passport, and our dedicated claims team will be contacting you to offer further details regarding the determination. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected]
Apr 04,2023
The trip included a
tour
Generali Global Assistance
Standard
I am always stunned by the cost of travel insurance, but Generali seems to offer the best coverage for the price. I've traveled quite a bit and seldom had reason to use my insurance, but on the one or two occasions when I have, I've been very grateful to have it!
Lynn S. would
recommend this plan to a friend or relative.