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Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

Customers rated the Generali Global Assistance Standard plan
4.59 out of 5
9,748
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I continue to believe travel insurance is too costly for the benefits provided, and I wish we had more choices for coverage than we do. For example, reducing the medical coverage, which many tour groups now provide, would greatly reduce the cost.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
We purchased this plan for our trip to Glacier. American Airlines canceled our connecting flight and this insurance company is not wanting to pay for us not getting to our first night AirBnB. Said that American Airlines said it was due to completion of pilot duties and that is not covered. It would be covered for weather, mechanical or strike, but not this. Who cares why it happened. This was caused by our flight being canceled by the airlines, not us. We ended up having to purchase new airfare and the cost was exorbitant. I figured we would at least get reimbursed for the first night hotel that we missed if not some of the new airfare. I am very upset and will NEVER recommend this plan again.
Karen G. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Sally
    Photo
    Thank you for your review. Please see the following response from Generali Global Assistance.

    "We're sorry to hear your trip was interrupted and apologize for not meeting your expectations. We take customer service and the claims review process very seriously and cannot stress enough that it is important to review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions you may have. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. The plan you purchased includes a variety of different covered events under which we can provide coverage if your trip is interrupted. The plan is unfortunately unable to provide coverage for every event that might cause an interruption. If there is something specific that you want to be sure is covered, feel free to ask about it before you purchase the policy. Please reach out to us at the number or email provided above if you have any additional questions or concerns."
    Oct 13,2021
The trip included a
tour
Generali Global Assistance Standard
Very disappointed in General Global Assistance and its deceptive marketing. We included and paid for "Cancel For Any Reason" except for a "listed covered event" in our coverage. We cancelled it per our own personal misgivings about Covid circumstances. While there were pandemic warnings about international travel, there were no restrictions about our travel.

This was misleading business, and we're very dissatisfied with the company's performance. Not only will we never use it again, it should be a warning to any members of the traveling public who may ever consider employing General Global Assistance.

Dennis Hanson and Diana Bell
Dennis H. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Sally
    Photo
    Thank you for your review. Please see the following response from Generali Global Assistance.

    "We're sorry to hear you had to cancel your trip and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and cannot stress enough that it is important to review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions you may have. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. The plan you purchased includes a variety of different covered events under which we can provide coverage if you are forced to cancel your trip. The plan is unfortunately unable to provide coverage for every event that might cause you to cancel. If there is something specific that you want to be sure is covered, feel free to ask about it before you purchase the policy. Please reach out to us at the number or email provided above if you have any additional questions or concerns."
    Oct 13,2021
Generali Global Assistance Standard
All went good and did not have to use this insurance. That's good. But it was there if needed.
June K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Didnt need it thankfully but eased my mind knowing I was covered in event of emergency.
Janice H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
With this company I buy even before couple times they have very friendly staff i head few questions they explain me very clearly in future I'm looking to purchased again thanks
DILBAGH b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Fortunately, no problems that required a need to file a claim. Nonetheless, always feel confident that if a situation occurred we'd be in good hands with Insure My Trip. Andrew
Andrew S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Having Generali Global Assistance plan to rely on in case of an unforeseen health emergency provides peace of mind especially traveling overseas during these tumultuous times.
Donald B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It's insurance. Preparation for unfortunate situations is never ideal. When all goes well, I question getting too much coverage @ $$, not considering when it is not enough.
Dean M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Thankfully, I did not have to file a claim. I had more peace of mind knowing that we were covered for unforeseen events.
Rebecca G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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