Travel Insurance Reviews RoamRight Essential

As the most economical plan offered by RoamRight, the Essential plan offers basic comprehensive travel insurance coverage. This plan includes trip interruption and cancellation insurance, medical benefits, medical evacuation coverage, lost or delayed baggage coverage, and a 24/7 assistance hotline to help you file claims, provide travel info, and more.

To learn more, see the RoamRight Essential product page.

Customers rated the RoamRight Essential plan
4.60 out of 5
1,064
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
RoamRight Essential
Small claim - under $ 250 - took two months to process and asked twice for additional information.
Joyce F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Although we are sorry to hear that your claim took so long to process, we are pleased to hear that your 250 USD payment was reimbursed.

    Please feel to call if you should have any further questions.
    Aug 09,2018
RoamRight Essential
I filed a claim for trip interruption (medical problem) for the cost of a new return ticket home. The online claim process was easy, and the paperwork burden not overwhelming. My dissatisfaction stems from the time it took to settle the claim. They waited a full 30 days to approve the claim. It's the cheapest plan out there, and they paid their obligation under the terms of the plan, but they sure took their sweet time to do it.
Carmen S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
RoamRight Essential
I was glad to have the medical coverage abroad in case of a medical emergency as it provided peace of mind. Fortunately, all was well the entire trip. Like having a fire extinguisher in your home, you have no intentions of using it but if you have to, you have it.
Gerald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
I am so glad I purchased an insurance plan even though I didn't need it. Because of possible storms and bad weather, I wanted to insure I didn't lose any money. InsureMyTrip was there with all the information I needed in case anything did happen. I will certainly purchase trip insurance from them in the future.
Neil O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
RoamRight Essential
I did not need to use the insurance while out of the country but it was nice to know that if something went wrong I had access to the insurance.
Ashley O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
This is the second time we have used insuremytrip.com; however, first time with RoamRight. The customer service representative that we utilized was outstanding, and furnished information about what the various parts of the policies covered. I wish I remembered her name! We were so impressed by her knowledge and customer service that we referred our friends, specifically, to her. Of course the true test of how good the insurance is, occurs when you have a claim. Thankfully, we have not needed to file a claim (knock on wood!)
Harry M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
When I travel, I am looking mostly for medical insurance in case of accident.
Todd T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
RoamRight Essential
I did not need to file a claim and can not rate this insurance accurately. Fortunately, the plan was not too expensive for some peace of mind by having this insurance plan during our trip overseas
Norman L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Had to cancel my travel plans because of the illness of my wife. The lady whose home we rent from was nice enough to refund our rent money. I called to cancel my insurance and was told that it could not be refunded.To me this is not good customer service and I will seek another company next year.
James C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
You have to be quite detail oriented to find the right plan and that in turn kind of defeats the whole purpose of this service. In fact, it can actually do more damage thinking you've found the right thing. As someone who faced a emergency family situation (adopting a child), I was left in the dark. It's not technically in the plan coverage unless you got the 'fortuitous event' added plan coverage (not the Essential) so would have had to explore the legal language ahead of time. In short, maybe i needed to do more research on my end, but the service's goal is to simplify the experience which it did at great cost to me.
Joshua D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for taking the time to leave a review.

    Before purchasing a travel insurance plan, we advise for travelers to review the policy documents to ensure that they are getting the coverage they need. With the plan you purchased, the situation you described is not a covered reason for trip cancellation.

    If you have any further questions, you can contact our claims department at claims@roamright.com or at 855-762-6252.

    Regards,
    The RoamRight Team
    Jul 03,2018
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