Travel Insurance Reviews RoamRight Essential

As the most economical plan offered by RoamRight, the Essential plan offers basic comprehensive travel insurance coverage. This plan includes trip interruption and cancellation insurance, medical benefits, medical evacuation coverage, lost or delayed baggage coverage, and a 24/7 assistance hotline to help you file claims, provide travel info, and more.

To learn more, see the RoamRight Essential product page.

Customers rated the RoamRight Essential plan
4.60 out of 5
743
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
RoamRight Essential
our trip was cancelled because of snow blizzard on March 14. it took several phone calls and emails to get situation resolved.
Raymonde M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
RoamRight Essential
Easy to buy, reasonable price. Always feel more comfortable with travel insurance although I have never needed it.
Betty C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    We feel the same way; it's like carrying an umbrella to keep away the rain. We hope we can be your umbrella on your next trip, as well.

    Regards,
    The RoamRight Team
    Apr 06,2017
RoamRight Essential
Fortunately we had no need for filing a claim.
Ronald L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We are very happy to hear that your trip went without incident! Had you needed us, we would have been there for you! We look forward to insuring your next trip.

    Regards,
    The RoamRight Team
    Apr 06,2017
RoamRight Essential
Everything the company said looked very good, so I bought a policy. I had no need for a claim, so I cannot evaluate the important things, like processing, service or reliability.
Jere L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well! However, if you had to file a claim, we believe you would have been satisfied with that process as well. We look forward to hopefully insuring your next trip.

    Regards,
    The RoamRight Team
    Apr 06,2017
The trip included a
tour
RoamRight Essential
Since we didn't need to file a claim I really don't have anything positive or negative to say about the RoamRight plan.
Michael B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Did not have to use the plan, fortunately. But it's always comforting to know it's there if needed.
Carl S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
My father purchased this for our family trip, so I don't know much about the details, or how to answer.
Thank you!
Kimberly M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
First the good: we were (eventually) reimbursed for the full amount of our prepaid airfare when we were forced to cancel this trip due to a medical emergency. Also, the claims reps I dealt with on the phone (3 occasions) were most courteous and helpful.

The not so good: The trip was cancelled and the Roamright claim filed in early November, 2016. I just received the checks for reimbursement on February 26, 2017. I had to call early on to determine the reason for the delay. I was notified in December that I had failed to submit proof from the airline of trip cancellation. (I wasn't aware from the claim form that this was needed but maybe I didn't read the fine print). So I immediately sent an email with proof of airline cancellation. (Good thing I formally cancelled instead of just being a no-show!). Several weeks went by with no response from Roamright. So I made another call and they said they had still not received proof of cancellation. So I re-submitted the proof a second time (aaarrrgh!). Still no response until I called a couple of weeks later. Then, the news was good: the checks were in the mail.

In the final analysis, I did get compensated for the full value of the nonrefundable airfare. But it shouldn't take 4 months to achieve this satisfaction, and more communication initiated by Roamright would have been most appreciated.
William H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
We had great personal help in selecting a plan to meet our specific needs. Thank you.
Ruth D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for your review. We are happy to hear we were able to help you choose the best plan for you! We look forward to insuring your next trip.

    Regards,
    The RoamRight Team
    Apr 06,2017
The trip included a
cruise
RoamRight Essential
It gave us peace of mind : well spent money.
Joseph P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Peace of mind is always well worth the money, isn't it? Thank you for your review, and we look forward to insuring your next trip.

    Regards,
    The RoamRight Team
    Apr 06,2017
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