Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers rated the Travelex Travel Basic plan
4.53 out of 5
1,041
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Travelex Travel Basic
Thankfully we did not need to use the plan. The price and coverage is why we chose this plan.
Sharon R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
I was glad I did not have to use the plan. But felt it was very costly compared to other Travelex plans I have purchased.
Joan E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for submitting a review to assist your fellow travelers.

    Comprehensive plan premiums are calculated based on your age, trip cost and length of trip. Since your previous Travelex Basic plan was based on a total trip cost of 2226 USD, you would have seen a considerable increase in premium for this trip since it has a total trip cost of 6184 USD.
    May 18,2018
The trip included a
cruise
tour
Travelex Travel Basic
It is good to travel with an insurance plan that will cover those unexpected events that can occur with travel. I have used Travelex for years and have found that they cover what I need and bring peace of mind when traveling. Thank you!
Sherri B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
I almost cancelled due to "civil unrest." This would not have been covered. I changed my mind and went, but not because of this clause. Otherwise, the plan was fine.
Teresa C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
A claim was submitted because there was a trip interruption during the cruise in that a port of call was not fulfilled due to weather, a valid condition. Travelex did not honor the claim basically saying that the cruise itself was not interrupted. However, we would not have incurred this additional expense for this port if it were not originally listed in the itinerary. I thought I had appropriate protection coverage only to find out this was not the case. BUYER BEWARE!! I DO NOT RECOMMEND THIS COMPANY UNDER ANY CIRCUMSTANCES!!
Emil M. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing your feedback on this policy.

    With the Travelex Travel Basic policy, weather-related claims would only be covered if the following had occurred:

    Trip Cancellation / Trip Interruption:
    3. Common Carrier delays resulting from inclement weather, or mechanical breakdown or organized labor strikes that affect public transportation.
    4. arrangements cancelled by an airline, cruise line, motor coach company or tour operator, resulting from inclement weather, mechanical breakdown or organized labor strikes that affect public transportation.

    Missed Cruise Connection Benefit:
    We will reimburse you for Covered Expenses, up to the amount shown in the schedule, should you miss your cruise departure as a result of the cancellation or delay of 3 or more hours of all regularly scheduled airline flights due to inclement weather.

    Although this particular policy would not cover the situation you have experienced, we do have other plans that could, depending on your trip details. When planning your next trip, please feel free to contact us by phone at 1-800-487-4722 to receive a policy recommendation based on your concerns. Our licensed representatives are available 7 days a week and would be more than happy to assist you in finding the right plan for your trip.
    Mar 30,2018
The trip included a
cruise
tour
Travelex Travel Basic
First time ever filling a claim and it was handled quickly and efficiently.
Ben H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Complete review not applicable because I didn't have to file a claim.
Ronald R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
We have always used insure my trip for all our travel needs.
Thomas M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We appreciate your comments. As you mentioned, you have purchased through InsureMyTrip since 2009 purchasing 13 individual Travelex plans to cover your many trips.

    On behalf of Travelex, we thank you for your customer loyalty.
    Mar 20,2018
The trip included a
tour
Travelex Travel Basic
I have never had a claim on travel insurance so I cannot say how good it is. How a company pays a claim is the way I would judge the insurance I buy. So up to now I can only say that you do a good job of collecting the premium but how you pay a claim I do not know......
Ramon C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
We used Travelex for our month long cruise in the South Pacific. Our air arrangements were made by Silversea to Palau. Because of a United delay in San Francisco, we missed the ship and it took us five full days of flying all over the Pacific to join the ship in Vanimo. Travelex reimbursed us completely for the first five days of the cruise. An Excellent and Reliable company.
William P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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