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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers rated the Travelex Travel Basic plan
4.57 out of 5
1,784
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Travelex Travel Basic
I have used Travelex in the past and been pleased with the information provided and the ease of using the Travelex app,
Craig P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Didn't need to file a claim but was glad to have had the protection.
Howard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
The price was right, and customer service was excellent. I liked the automated e-mails that confirmed coverage and offered the link to file a claim. The trip was fine, and we had no claim. As you read other reviews, make sure claims are being paid! Those reviews are more important than this one. When I picked, I liked what I saw from people who had claims.
William G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Did not have to use the insurance, but felt safer by having it.
Edwin W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Easy to book this insurance. I would use this site again.
Mark T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Fortunately I didn't need to use the insurance, so I have no idea about settlement issues.
Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
It seemed that this plan would work for our trip, fortunately we didn't have to use it.
David G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
You are betting against yourself buying insurance—I am an old woman and buy insurance as a precaution. I have never used any insurance plan and think my history ought to be taken into account in the premium paid. Trip insurance at my age is very expensive. When I was younger & traveling more, I bought an annual policy.
Sharon B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer. We thank you for your feedback. Please see the response provided by Travelex below:

    Thank you for taking the time to post on InsureMyTrip.com.

    "Travel Insurance offers you some peace of mind before and during travel for many reasons. Travel insurance is highly regulated by each state Department of Insurance and the price is based on several factors: your trip cost, age, trip length, and if you want to include trip cancellation benefits.

    Trip cancellation helps to protect your investment while other benefits, such as trip interruption, emergency medical and evacuation expenses, trip delay, and baggage benefits help protect you should the need arise while traveling.

    While we are happy to hear that you had a safe trip and did not need to engage the insurance coverages, we also know that if an unforeseen situation had occurred; you did have valuable coverage to help protect you and your trip investment.

    Travelex makes every effort to review all concerns and we hope you will consider the purchase of Travelex’s travel insurance for your next trip."
    Nov 12,2021
Travelex Travel Basic
I have used this travel insurance before and will not go without. I did not need to file a claim but like the reassurance that I am covered.
Maryann P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
We did not take this trip. It was cancelled.
John K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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