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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers rated the Travelex Travel Basic plan
4.57 out of 5
1,819
ratings and reviews
97%
recommended
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Cruise
Filed claim
Travelex Travel Basic
I didn't have to file a claim (YAY!) so unsure about the claims process. But A+ for coverage and service otherwise.
CHARLES L. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
thanks. glad we didn't have to make a claim
Kotoe K. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
A good plan at an affordable price
Victor M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Travel insurance is a strange product in that you have to have it but hope you don't have to use it. We are glad that our trip took place without needing to call on it. As far as the buying experience goes, that was all very smooth.
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Great alternative to cruise line associated insurance. Didn't have to file a claim this time, but have in past with Travelex and had no problems getting paid, unlike a claim with AON going on 9 months since date of loss.
Kenneth P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Reasonable price for coverage, although I didn't need to use it.
Victor P. would recommend this plan to a friend or relative.
-1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
I like having peace of mind that I am covered if something happens and at these rates I can
Jean R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
We received the full refund to which we were entitled, but it took five months to get it! The cruise was for October, we canceled in August and sent in claims, had to resend information again, and didn’t get our funds transferred into our account until January. Had to call several times to see what the delays were.
Lonnie D. would recommend this plan to a friend or relative.
4 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
I did not have to worry about losing the money I paid for the trip if I became ill and could not go.

A person on this tour had to be taken to emergency. He did not have insurance, therefore he had to pay a large sum to be treated. I fell on a cobblestone street, but was the only thing injured was my pride, but it could have been me.

On our return three people did not find their baggage. If this had happened to me and it could not be located, I would have been compensated.
Margie C. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
I have used Travelex in the past and been pleased with the information provided and the ease of using the Travelex app,
Craig P. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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