Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by American Modern Home Insurance Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.54 out of 5
1,848
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
John Hancock Bronze
Gives me peace of mind knowing I am covered if needed.
Pamela A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Bronze
I did not need to utilize my trip insurance, thank goodness, so hard to say if it was worth it or not. It's always a good idea to be covered, but feels like a waste when unused. I recommended this plan to my brother and his girlfriend for their trip.
Anneliese R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
I did not have to use the coverage. A good thing.
Darlene S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Never used, do not have any reason to be not satisfied. Communication was fine.
Robert H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Great to have nothing to report. Did not have to use this plan, but comfortable to know it's available if necessary.
Randy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Silver
Missed a trip in Sept due to flooded home after hurricane Harvey, Filed a claim for myself and traveling companion, He received a phone call about the claim and a prompt repayment check. I have yet to hear from John Hancock or Seven Corners the entity that handles claims. I have sent 2 e mails to 7 Corners and 1 to John Hancock without a reply from either.
I cannot find a customer service number to call either company, all the numbers listed are for emergency care with stern warnings not to bother them with other things, HELP, HELP PLEASE!!!!!!! Insure my trip responded promptly and John Hancock sent a check for the full amount. Thanks to customer care at INSUREMYTRIP
merlene m. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    We are happy to hear that you allowed an InsureMyTrip Anytime Advocate to assist you during your claim. We are also glad to hear that your claim has been resolved and paid!

    We hope to assist you in the future for all of your travel insurance needs. We are available 7 days a week and can be reached at 1-800-487-4722.
    Nov 29,2017
The trip included a
tour
John Hancock Silver
Fortunately, I didn't need to use it. I did call to inquire about coverage before leaving for the trip and was pleased with my interaction with customer service. Overall, I would recommend.
Francis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Easy to get plan . Didn't use it so no further comment
Dennis L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Easy to sign up for
Luckily, no claim
Ronald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
We didn't need to use the insurance, but it was reassuring to know that we had it.
Gary R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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