Travel Insurance Reviews CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers rated CSA Travel Protection
4.58 out of 5
7,597
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
CSA Travel Protection Custom
You really never know how good or bad an insurance company is until you have to file a claim.
Well I had to file a claim recently and CSA are first class.I was amazed how fast they paid my claim
in full,very professional.Thankyou.
John C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
CSA Travel Protection Custom
DID NOT HAVE TO FILE A CLAIM, SO I CANNOT GIVE YOU A HONEST ANSWER ON TOTAL PACKAGE
Kenneth D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Luckily we didn't have to use it. So how it really would work when you actually needed would be the only fair rating. Maybe you need to ask those who actually used the services.
George H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
The plan provided the protection that I needed for this particular trip. I experienced no difficulties on this trip, so I did not file any claims.
Harold M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom Luxe
I compared with other plans- this seemed reasonable in terms of what I wanted- evacuation protection and limited upfront medical payments if needed.
Mitchell m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Eight flights across the country and back at Christmas and New Year, I was concerned about flight disasters. One missed flight but the airline rebooked without a problem. CSA provided peace of mind. A side note, flew into Fort Lauderdale the Monday before the shooting rampage. I am sure CSA is taking care of their customers associated with this disaster.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Yes, I liked the plan and will do so again in the near future. The most important part of the plan is the protection for the cost of the trip, in case of having to cancel.
lawrence k. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom Luxe
I purchased a plan through CSA for a cruise I was taking with my 80+ year old parents in this past October. My parents also purchased travel insurance through insuremytrip, but with another carrier. I've purchased trip insurance a dozen or more times in the past and luckily, never had to make a claim.
Well this time, lo and behold, my poor mother fell and broke her hip 12 days prior to our departure date. I immediately started my claim. I had a difficult time getting my mother's orthopedic surgeon's office to complete CSA's Physician Statement form because the office said it was a HIPAA violation - regardless of the fact that my mother had signed a release specifically allowing them to disclose that information to CSA. Since my mother had also purchased insurance and her surgeon DID complete her carrier's Physician's Statement form, I submitted a copy of that one to CSA and asked if they would take it instead of their own form and apparently they did because my claim was subsequently approved and I was reimbursed the entire cruise fare and my airfare!
I must admit I was worried for a time because I got the feeling they were not going to approve the claim. I am completely satisfied with the process, which understandably, was a lot of paperwork and several hoops to jump through, but I would not hesitate in the future to purchase another plan through CSA....although they may not be keen on insuring somebody in the future that they had to pay out on. I'll have to test that out.
Patti M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
CSA Travel Protection Custom
We bought a plan for my son-in-law and his wife as well (we wrote a duplicate review for that one as follows: I didn't have to use the plan so the ratings are good only to the extent that I am satisfied with the process of getting the plan and what covered. You should change or tweak your survey questions in light of such policy holders/travelers.).
Johnny C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Although I was fortunate that I did not have to use any of the coverage provided, the comfort and security I felt knowing that it was there was invaluable. The person I spoke to while signing up for this plan was beyond helpful. Definitely will use this company again when traveling.
Jerry F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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