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Travel Insurance Reviews Nationwide Essential

The Essential plan from Nationwide Mutual Insurance is for travelers planning trips on a budget who don't want to sacrifice coverage. Coverages include Trip Cancellation and Interruption, Medical, Emergency Medical Evacuation, and Assistance Services.

To learn more, see the Nationwide Essential trip insurance product page.

Customers rated the Nationwide Mutual Insurance Company Essential plan
4.63 out of 5
7,347
ratings and reviews
97%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Essential
After experiencing significant challenges with Nationwide during a claim process that stemmed from a 28-hour flight delay, including bureaucratic hurdles and a lack of clear communication which led to a disappointing compensation outcome, I initially rated my experience quite poorly. However, two weeks following my initial review, Nationwide took the initiative to reach out. In this follow-up, they offered a more detailed explanation of the claims process. Additionally, they provided additional benefits which, while not fully compensating for additional costs incurred, reflected a degree of consideration and customer care that was previously absent.

This proactive approach and willingness to engage and address customer concerns have significantly altered my perception of Nationwide. While the initial experience was far from satisfactory, the subsequent effort to rectify issues demonstrates a commitment to customer satisfaction that should be acknowledged. Still, Nationwide can improve its initial claims process and communication, they are willing to listen to feedback and take steps to improve their customer's experience. While not entirely satisfied, I would consider using them again.
Michael B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Our vacation was great,thank for the coverage
Tommy G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I’ve used Insure My Trip to book insurance for several trips and will continue to do so. I’ve also had Nationwide multiple times. Luckily, I didn’t have to file a claim this trip but have in the past. Nationwide made the claim process easy and reimbursement was timely.
Charlotte A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
The proof of whether this is a good plan can only be discovered if you need it! We didn’t use it, our trip went fine so I have NO idea if this is a good plan.
Lisa T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
It is always good to have insurance and especially when you do not have to use it. I think the price I paid for the coverage was good. I would look at using this company again.
Richard K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Leaving the USA for a vacation is not like driving to the next state. Many things can occur that we Americans do not even begin to consider. Having a solid, broad, and reasonably priced insurance plan in place before hand completely eliminated any concern that I had. I reviewed the plan before we left, carried a hard copy of the plan with me in my carryon luggage and did not worry a bit. My vacation went without a hitch, but had it not, I was completely covered by this excellent plan.
William H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Had to make a trip delay claim. It took about 3 weeks to receive payment, but that isn’t excessive. The Nationwide website could be improved, but the process was fairly easy.
Daniel S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Getting Type A Influenza in a foreign country after a cruise is not fun! Nationwide's online claim form is wonky, but they did reimburse me after I sent in all of the information required. Their 24-hour emergency line representative was very helpful in explaining exactly what I needed to do in order to file a claim. My health insurance paid for the medical bills and Nationwide reimbursed me for my replacement airline ticket and the extended hotel stay for 3 nights.
Julie F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
I chose my plan based on the reimbursements that would be available for cancellation; trip interruption; baggage loss and the medical, and more. I luckily did not have to file a claim but felt good about the level of coverage I would have.
Loretta S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Easy to understand and purchase. Did not have to file a claim, so I do not have a review for that portion.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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